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FAQs

COLLECTION

Where do we collect from?

Collection is from B28 (Hall Green) or B11 (Sparkhill)

What time do we collect?

Collection time is between 12-1pm or 5-7pm please specify what time you'd like to collect by adding a note to your order.

Do you require notice, as I'd like to order for a certain date?

We require 3 days notice, when placing your order add a note of which date you would like your order for. Any orders placed for the next day will be cancelled.

DELIVERIES

Do you deliver?

Yes, we deliver upto 5 miles from B28 for an additional charge, please add delivery when placing your order.

POSTAL

What do you post out?

We post out brownies, concrete cakes, chocolate hedgehogs. 

Can fully loaded brownies be posted out?

No.

Can fully loaded cheesecakes be posted out?

No.

When are your postal days?

Tuesdays, all orders need to be placed by 9pm on Saturday.

How long does shipping take?

1st class signed for delivery can take up to 3 days. 

Will tracking number be provided?

Yes, once orders have been shipped out, we will send an email of your tracking number

BROWNIES

How long do brownies keep for? 

10 days if kept in an airtight container.

Can I choose the flavours in my mix box?

At the moment we offer pre-mixed flavours. Toppings may change from week to week.

CHEESECAKES

How to store the cheesecake?

Please keep refrigerated till consumption.

How long does cheesecake keep for?

Cheesecake will keep for 7 days if kept refrigerated and covered. 

ALLERGENS/INTOLERANCES

We do not cater for allergies and intolerances. All our products may contain traces of nuts.

Are your products suitable for vegetarians and alcohol free?

Yes